Cause:

Solution:

1) Click the 'Start' button to display the 'Start' menu.
2) Select 'Settings' and select 'Control Panel'.
Control Panel
3) Double-click 'Add New Hardware'.
Add New Hardware
4) To install or reinstall a sound driver:

a) Click 'Next'.
b) Select the 'No' radio button.
c) Select the 'Sound, Video and Game Controllers' entry in the 'Hardware Types' list box.
Hardware Types
d) Click 'Next'.
e) To locate the sound card driver and install it:

1] Select the manufacturer of the sound card from the 'Manufacturers' list box.
Manufacturers
NOTE: To determine the manufacturer, refer to the sound card documentation. If there is no documentation, Creative Labs is a common manufacturer of sound cards. Many cards will operate using one of the Creative Labs drivers.
2] Select the sound card model from the 'Model Type' list box.
NOTE: If unsure of the model type, consult the sound card documentation. If there is no sound card documentation, many sound cards will function if the 'Sound Blaster' driver is selected.
3] Click 'Have Disk'.
4] Click 'Browse'.
Browse
5] Insert the disk with the sound card drivers in the appropriate drive.
NOTE: If the drivers are on a 3 1/2 disk, the drive will be the 'A:' drive. Many common drivers are also included with the 'Windows 95' software.
6] Locate the folder where the drivers are located and select it.
7] Click 'OK'.
8] Click 'OK' in the 'Install from Disk' dialog box.
9] Click 'OK'.
10] Click 'Finish'.